When NASER is looking to expand its team, we are giving people the oportunity to grow more than their current skill level, what they will be capable of doing tomorrow is more important than what they can do today. We will always love people who are smarter than us, always taking a chance on better, even if it seems like a potential threat.
If there are people in NASER who feel they are not free to suggest ideas, we lose we don't discount ideas from unexpected sources. Inspiration can, and does, come from anywhere. It is not enough merely to be open to ideas from others. Engaging the collective brainpower of the people we work with is an active, ongoing process and constantly pushing them to contribute.
In general, people are hesitant to say things might rock the boat. Brain trust meetings, dailies, postmortems and notes day are all NASER efforts to reinforce the idea that it is okay to express ourselves, all are mechanisms of self assessment that seek to uncover what's real.
NASER shares its problems as an act of inclusion that makes our people feel invest in the larger enterprise.
Change and uncertainty are part of our life. NASER job is to resist them but to build the capability to recover when unexpected events occur. If we don’t always try to uncover what is unseen and understand its nature, we will be ill prepared to lead.